Privacy Policy
Last updated: April 11, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to Covai E-Auction, the software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Auticon, Coimbatore, Tamil Nadu.
- Country refers to: Tamil Nadu, India.
- Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes the data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- You means the individual or legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information including, but not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service and may include Your Device's IP address, browser type, pages visited, and time spent on those pages.
Information Collected while Using the Application
With Your prior permission, We may collect:
- Information regarding your location
- Information from your Device's phone book (contacts list)
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: Including monitoring usage.
- To manage Your Account: Managing Your registration as a user.
- For the performance of a contract: Execution of purchase agreements.
- To contact You: Via email, telephone, SMS, or push notifications.
- To manage Your requests: To attend to Your inquiries.
Retention of Your Personal Data
We retain Your data only as long as necessary. Key retention periods include:
- Account Information: Duration of relationship plus up to 24 months.
- Support Data: Up to 24 months from ticket closure.
- Usage Data: Up to 24 months for analytics and security.
Transfer and Deletion of Data
Your information may be processed at the Company's operating offices. You have the right to delete or request assistance in deleting the Personal Data that We have collected about You through Your account settings or by contacting Us.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect Your data.
Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect information from children under 16 without parental consent.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: